Mark Development was able to achieve nearly full resident adoption using two main initiatives. The first was to manage the resident’s account for them, with approval. The other initiative was basic awareness to the remaining residents through free marketing materials.
Mark Development had recently seen acquisitions in their payment provider that resulted in dissatisfaction with their existing residents. The residents wanted an intuitive, easy payment experience.
The property managers and leasing teams saved time by eliminating banks runs and the manual work needed to process payments. Residents saved time by being able to pay their rent through one centralized location. Most residents take advantage of autopay by setting it and forgetting it.
BLOG
Whether your community is looking to replace your current payments solution or looking to adopt electronic payments for the first time, there are many benefits that can help your property collect rent online efficiently.
BROCHURE
Today’s residents expect convenient, personalized and flexible payment options. Keep them happy and help your multifamily, affordable and public housing communities thrive by offering multiple payment channels and digital services to meet their needs.
ON-DEMAND WEBINAR
From onboarding tactics to monthly rent reminders, there are fairly quick and automated ways to keep your residents engaged and paying their rent online. The result for your on-site teams is a convenient, time-saving way to process payments.
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