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SaaS Maintenance Windows

Product/Component Application Maintenance Window Infrastructure Window
Agency Central Clients notified of maintenance as needed Clients notified of maintenance as needed
Analytix Portal 9:00 PM - 11:00 PM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Angus 1:00 AM - 5:00 AM Thursdays and Sundays EDT/EST 1:00 AM - 5:00 AM Thursdays and Sundays EDT/EST

*During the maintenence window, the application may be unavailable intermittently for a maximum of 15 minutes at a time.
Assistance Connect 5:00 AM - 7:30 AM Mondays EDT/EST Clients notified of scheduled maintenance
Bostonpost Affordable Housing 10:00 PM - 6:00 AM Tuesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Callmax Automated Communications 6:00 AM - 8:00 AM Tuesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
CML APR Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
CML Radar Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Condo Sales 5:15 AM - 5:30 AM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Contract Intelligence 10:00 AM - 12:00 PM Thursdays EDT/EST 10:00 AM Saturdays - 8:00 PM Saturdays EDT/EST
CTM 12:10 AM Fridays for up to 4 hours MST 12:10 AM Fridays for up to 4 hours MST
Debt Management 9:00 AM - 9:00 PM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
eCondo Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Engage Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Fixed Asset Accounting - Americas 10:00 AM - 12:00 PM Tuesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Fixed Asset Accounting - APAC 10:00 AM - 12:00 PM Tuesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays SGT
Fixed Asset Accounting - EMEA 10:00 AM - 12:00 PM Tuesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Horizon / ProLease Enterprise - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Intermodal Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Investment Central 5:15 AM - 5:30 AM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Investment Modeling - APAC & Americas Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Investment Modeling - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Investment Modeling - South Africa Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Investment Modeling Data API - APAC & Americas 9:00 AM - 9:00 PM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Lead Management 2:00 AM - 8:00 AM Mondays EDT/EST 2:00 AM - 8:00 AM Mondays EDT/EST
Lindsey Clients notified of maintenance as needed Clients notified of maintenance as needed
Maintenance5000 - Americas Clients notified of maintenance as needed Clients notified of maintenance as needed
Maintenance5000 - APAC Clients notified of maintenance as needed Clients notified of maintenance as needed
Maintenance5000 - EMEA Clients notified of maintenance as needed Clients notified of maintenance as needed
Market Connect - Americas 10:00 AM - 2:00 PM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Market Connect - EMEA 10:00 AM - 2:00 PM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
MDA Property Manager 8:00 PM - 11:00 PM Thursdays SAST 7:00 PM - 12:00 AM Saturdays SAST
MRI Agora Gateway - Americas Clients notified of maintenance as needed Clients notified of maintenance as needed
MRI Agora Gateway - APAC Clients notified of maintenance as needed Clients notified of maintenance as needed
MRI Agora Gateway - EMEA Clients notified of maintenance as needed Clients notified of maintenance as needed
Nicor Clients notified of maintenance as needed Clients notified of maintenance as needed
Payments 8:00 AM - 12:00 PM Tuesdays EDT/EST Clients notified of maintenance as needed
PHA Pro Clients notified of maintenance as needed Clients notified of maintenance as needed
Planet - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Planet - Mobile Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Plug and Pay 10:00 PM Wednesdays - 6:00 AM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - Americas - Venus 10:00 PM Wednesdays - 6:00 AM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - Americas - Saturn 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - Americas - Jupiter 10:00 PM Sunday - 4:00 AM Monday EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - Americas - Pluto 10:00 PM Sunday - 4:00 AM Monday EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - Australia - Neptune 10:00 AM - 4:00 PM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays SGT
PMX X.5 - APAC - Mercury 10:00 AM - 4:00 PM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays SGT
PMX X.5 - Canada - Sirius 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.5 - EMEA - Mars 11:00 PM Sundays - 3:00 AM Mondays BST/GMT 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
PMX X.5 - Partner - Ceres 10:00 AM - 12:00 PM Wednesday & Fridays EDT/EST 9:00 PM Fridays - 11:00 AM Sundays EDT/EST
PMX X.7 - Americas - Triton 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.7 - APAC - Phoebe 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.7 - Canada - Polaris 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
PMX X.7 - Australia - Luna 10:00 AM - 4:00 PM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays SGT
PMX X.7 - EMEA - Europa 11:00 PM Sundays - 3:00 AM Mondays BST/GMT 10:00 PM Saturdays - 6:00 AM Sundays BMT/GST
PMX X.7 - Partner - Gemini 10:00 AM - 12:00 PM Wednesdays & Fridays EDT/EST 9:00 PM Fridays - 11:00 AM Sundays EDT/EST
PMX X.7 - PAH Americas - Orion 10:00 PM Wednesdays - 6:00 AM Thursdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
ProLease - APAC Clients notified of maintenance as needed. 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
ProLease Central 8:00 PM - 11:00 PM Thursdays EDT/EST 1:00 PM - 6:00 PM Saturdays EDT/EST
ProLease Direct 9:00 PM - 11:00 PM Tuesdays EDT/EST
9:00 PM - 11:00 PM Thursdays EDT/EST
11:00 PM Fridays - 6:00 AM Saturdays EDT/EST
9:00 PM - 11:00 PM Tuesdays EDT/EST
9:00 PM - 11:00 PM Thursdays EDT/EST
11:00 PM Fridays - 6:00 AM Saturdays EDT/EST
ProLease - EMEA Clients notified of maintenance as needed. 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
ProLease Workplace/Maintenance 1:00 PM - 6:00 PM Saturdays EDT/EST Clients notified of maintenance as needed
PropAcc 9:00 AM - 5:00 PM Thursdays SAST Clients notified of maintenance as needed
Property Central - EMEA 8:00 PM - 11:00 PM Thursdays SAST 7:00 PM - 12:00 AM Saturdays SAST
Property Central Online Portals - EMEA 8:00 PM - 11:00 PM Thursdays SAST 7:00 PM - 12:00 AM Saturdays SAST
Property Tree 9:00 PM - 11:00 PM Tuesdays AEST/AEDT Clients notified of maintenance as needed
Prospect Connect 8:00 AM - 12:00 PM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Qube PM - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Rehab Pro Direct Clients notified of maintenance as needed Clients notified of maintenance as needed
Rental History Reports & Trusted Employees Clients notified of maintenance as needed Clients notified of maintenance as needed
RentPayment Every Third Weekend of the month 10:00 PM Saturdays - 4:00 AM Sundays EDT/EST  
Report Gateway - Americas 8:00 AM - 12:00 PM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Report Gateway - APAC 8:00 AM - 12:00 PM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays SGT
Report Gateway - EMEA 8:00 AM - 12:00 PM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Resident & Tenant Connect 12:00 AM - 6:00 AM Mondays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Resident Check 10:00 PM Tuesdays - 12:00 AM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Sales and Lettings 3:00 PM Saturdays to 12:00 PM Sundays GMT/BST 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Screening Select 10:00 AM - 12:00 PM Wednesdays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Secure Sign Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Series4000 - Americas Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Series4000 - APAC Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays SGT
Series4000 - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Series5000 - Americas Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Series5000 - APAC Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays SGT
Series5000 - EMEA Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Vision Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays GMT/BST
Waitlistcheck 5:00 AM - 7:30 AM Mondays EDT/EST Clients notified of maintenance as needed
WinTen Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
WinTen2 Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
WinTen2+ Clients notified of maintenance as needed 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST
Workspeed 10:00 PM Thursdays - 6:00 AM Fridays EDT/EST 10:00 PM Saturdays - 6:00 AM Sundays EDT/EST